Privacy Policy

This document outlines how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services.

1. Information We Collect

We collect personal information from you when you use our services or interact with our website or mobile application. This may include:

Personal information such as your name, email address, phone number, and address.

Financial information such as bank account details and transaction history.

Device information such as IP address, browser type, and operating system.

Usage information such as pages visited, actions taken, and preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and improving our services.

Processing transactions and delivering requested products or services.

Personalizing your experience and providing tailored content.

Communicating with you about our products, services, and promotions.

Conducting research and analysis to improve our offerings and better understand customer needs.

3. Data Security

We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

4. Data Sharing

We may share your personal information with trusted third parties for the purposes outlined in this Privacy Policy, such as service providers, financial institutions, and regulatory authorities. We ensure that any third parties with whom we share your information adhere to strict confidentiality and data protection standards.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. If you wish to delete or modify your personal information, please contact us using the information provided below.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to restrict or object to certain processing activities. If you have any questions or concerns about how your information is handled, please contact us using the information provided below.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes and seek your consent if required by law.

8. Contact us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at privacy@myviva.in

Thank you for trusting Viva with your personal information. We are committed to protecting your privacy and providing you with a safe and secure experience.